Chaparral Motorsports is pleased to announce the introduction of a new, easy return process for all online purchases. Customers can now send back unwanted motorcycle accessories and gear with the help of a new system from the motorcycle and ATV superstore, which allows buyers to quickly print a prepaid return label, send back the gear and simply have the price of the shipment deducted from their refund.
While customers can always use their own shipping method to return products, this new option should help speed up the process. All consumers have to do is locate the order ID on the bottom of their packing slip, and the Chaparral Motorsports system will create a customized return label complete with all of the proper shipping information. Customers can then send the package back without having to do anything else, and the $7.99 cost of shipping will be deducted from their refund or credit after the return.
The prepaid UPS shipping label is for customer convenience. Chaparral Motorsports' use of the order number means the product and shipping information are guaranteed to be accurate, and the ability to send gear back quickly will help shoppers return products within the accepted time frame.
Chaparral Motorsports currently offers a 30-day refund or exchange program for all customers, allowing motorcycle enthusiasts to return or replace gear in just a few simple steps. There are no restock fees and no hidden charges, so shoppers can continue to trust Chaparral Motorsports for all of their motorcycle needs.
All shoppers have to do to get started is visit www.chaparral-racing.com/returns. There they can print out a prepaid shipping label and continue the return or exchange process.
Customers who don't want to take advantage of Chaparral Motorsports' easy returns program can continue to return products in person at the Chaparral Motorsports store or using other shipping methods. Those who use their own shipping method will have to pay the shipping charges up front, which they are responsible for, and then wait to receive a refund after the product has been processed.